Privacy Policy of nnko – Your Data, Your Rights


At nnko, we believe that trust starts with transparency. This privacy policy explains exactly what personal data we collect, why we collect it, how we store it, and what rights you have over your own information. We wrote this in plain language — no confusing legal talk — so every player in Bangladesh can understand how nnko handles their data.

Last Updated: January 2025

1. Information We Collect

When you use nnko, we collect certain information to provide you with a safe and personalized gaming experience. The types of data nnko collects include:

  • Personal identification details such as your full name, date of birth, email address, and phone number provided during registration on nnko.
  • Financial information including payment method details, transaction history, deposit amounts, and withdrawal records associated with your nnko account.
  • Technical data such as your IP address, browser type, device information, operating system, and screen resolution when you access nnko.
  • Usage data including pages visited, games played, session duration, click patterns, and preferences on the nnko platform.
  • Verification documents such as government-issued ID, proof of address, or payment method ownership documents submitted to nnko for identity verification.

nnko only collects data that is necessary for operating the platform, verifying your identity, processing payments, and meeting regulatory requirements. We never collect more than what is needed.

2. How We Use Your Data

The personal data collected by nnko is used for the following purposes:

  • To create and manage your nnko account, verify your identity, and ensure you meet the eligibility requirements for using the platform.
  • To process deposits, withdrawals, and other financial transactions on nnko securely and accurately.
  • To personalize your gaming experience on nnko by recommending games, adjusting interface settings, and displaying relevant content.
  • To communicate with you about your account, including transaction confirmations, security alerts, and important updates about nnko services.
  • To detect and prevent fraud, money laundering, and other suspicious activities on the nnko platform.
  • To improve the nnko platform by analyzing usage patterns, identifying technical issues, and developing new features.
  • To comply with legal and regulatory obligations that apply to nnko as an online gaming platform.

nnko will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

3. Data Storage and Security

Protecting your data is something nnko takes very seriously. We understand that when you share personal and financial information with us, you are placing your trust in nnko, and we do not take that lightly.

All personal data stored by nnko is protected using industry-standard security measures, including:

  • SSL/TLS encryption for all data transmitted between your device and the nnko servers, ensuring that your information cannot be intercepted during transfer.
  • Encrypted database storage for sensitive personal and financial information held by nnko.
  • Strict access controls that limit which nnko team members can view personal data, with all access logged and monitored.
  • Regular security audits and vulnerability assessments to identify and address potential weaknesses in the nnko infrastructure.
  • Firewall protection and intrusion detection systems that monitor the nnko network for unauthorized access attempts around the clock.

While nnko implements robust security measures, no system is completely immune to risk. We encourage all players to protect their own accounts by using strong passwords and enabling any available security features.

4. Cookies and Tracking Technologies

nnko uses cookies and similar tracking technologies to enhance your experience on our platform. Here is what you need to know:

  • Essential cookies are required for the basic functioning of the nnko website, including maintaining your login session and remembering your preferences.
  • Analytics cookies help nnko understand how players use the platform, which pages are most popular, and where users encounter issues.
  • Performance cookies allow nnko to optimize loading times and ensure the platform runs smoothly across different devices and browsers.

nnko does not use advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of certain features on nnko.

5. Third-Party Data Sharing

nnko does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, we may share limited information with the following categories of service providers:

  • Payment processors who handle deposits and withdrawals on behalf of nnko. These providers only receive the data necessary to complete your transactions.
  • Identity verification services that help nnko confirm player identities and comply with regulatory requirements.
  • Regulatory authorities and law enforcement agencies when nnko is legally required to disclose information or when necessary to protect the rights and safety of our players.
  • Technical service providers who assist nnko with hosting, maintenance, and security of the platform infrastructure.

All third-party service providers engaged by nnko are contractually obligated to protect your data and use it only for the specific purposes for which it was shared.

6. Your Rights

As a player on nnko, you have the following rights regarding your personal data:

  • The right to access your personal data held by nnko and request a copy of it at any time.
  • The right to correct any inaccurate or incomplete personal information in your nnko account.
  • The right to request deletion of your personal data, subject to any legal obligations that require nnko to retain certain records.
  • The right to restrict or object to certain types of data processing by nnko.
  • The right to withdraw your consent for data processing at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact the nnko support team at [email protected]. We will respond to your request within 30 days.

7. Children's Privacy

nnko is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If nnko becomes aware that a player is under 18, we will immediately suspend the account and delete all associated personal data. If you believe that a minor has registered on nnko, please contact our support team immediately so we can take appropriate action.

8. Data Retention

nnko retains your personal data for as long as your account is active and for a reasonable period afterward to fulfill legal, regulatory, and business obligations. Specifically:

  • Account information is retained for the duration of your active membership on nnko plus a minimum of 5 years after account closure for regulatory compliance.
  • Transaction records are retained for a minimum of 7 years as required by financial regulations applicable to nnko.
  • Technical logs and usage data are typically retained for 12 months before being anonymized or deleted.

When personal data is no longer needed, nnko will securely delete or anonymize it so that it can no longer be associated with you.

9. Updates to This Privacy Policy

nnko may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last Updated" date at the top of this page and may notify you through your registered email address or via a notification on the nnko platform.

We encourage you to review this privacy policy periodically. Your continued use of nnko after any changes have been posted constitutes your acceptance of the updated privacy policy.

10. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or how nnko handles your personal data, please get in touch with us. Our team is available around the clock and committed to addressing your privacy concerns promptly.

Email: [email protected]

For privacy-related requests, please include "Privacy" in your email subject line so our team can prioritize your inquiry. nnko aims to respond to all privacy-related communications within 24 hours.

How nnko Keeps Your Data Safe


Privacy is not just a policy at nnko — it is built into everything we do.

End-to-End Encryption

Every piece of data you send to nnko is encrypted using SSL/TLS technology. Your personal details and financial information travel through secure channels that cannot be intercepted.

No Data Selling

nnko will never sell your personal information to advertisers, marketers, or any third party. Your data belongs to you, and we respect that completely.

Identity Verification

Our verification process protects you from unauthorized account access. nnko uses secure document handling to verify your identity without exposing your sensitive information.

24/7 Monitoring

The nnko security team monitors our systems around the clock for suspicious activity, unauthorized access attempts, and potential vulnerabilities to keep your data protected at all times.

Full Control Over Your Data

You have the right to access, correct, or delete your personal data at any time. nnko makes it easy to manage your privacy preferences directly through your account settings or by contacting support.

Transparent Policies

No hidden clauses or confusing legal language. The nnko privacy policy is written in plain English so every player understands exactly how their data is collected, used, and protected.

Your Privacy Matters to nnko

Now that you know how nnko protects your personal data, you can play with confidence. Join thousands of players in Bangladesh who trust nnko with their gaming experience. Create your account today, download the app, or log in to start playing your favourite games.